The best time to contact us at our office phone, (585)-225-6430, is within our normal office hours, Monday-Friday 8:00am – 6:00pm and Saturday 9:00am -12:00pm. If you are not able to reach us, please leave a message with your name and contact number. We will return your call within 1 business day. You can also reach us by fax at (585)-225-9636. Thank you!